You can update a tenant’s profile by navigating to the Tenants page and selecting the “three-dot” menu in the top right of the tenant in question, then selecting ‘Edit’. For pending tenants (who have not yet accepted their invite), here you can update the tenant’s name, email, and phone number. For tenants who have already accepted their invite, you will no longer be able to change their email address, as this is used as their unique identifier in the Baselane platform.

If you run into issues, please reach out to [email protected].

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