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How long does it take for rent payments to process?
How long does it take for rent payments to process?

Landlord Support

Mohanad Alshaka avatar
Written by Mohanad Alshaka
Updated over a week ago

When will I receive my tenant's rent payment?

If you are a new customer to Baselane and have not yet collected rent, rent payments will take 5 business days to settle.

If Baselane can validate the renter's bank balance and determine that the renter has sufficient funds in their bank account, you will receive the funds in 2-3 business days.

If Baselane cannot validate the renter's bank balance, or if Baselane determines that the account may have an insufficient balance, payments may take anywhere from 4-5 business days to process the rent payment.

How can I ensure that my renter's rent payments are completed within 2-3 business days?

  • We highly recommend that renters connect their bank accounts using the online banking login credentials via Plaid to enable Baselane to assess if there is sufficient balance.

  • We encourage renters to have sufficient funds available in their account a few days before the rent is due and to maintain that balance until the rent is processed.

See here, to check to see if your tenant has submitted a rent payment, and to see the expected payment timeline.

If you have any questions about the timing of processing payments, please reach out to [email protected].

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