All Collections
Landlords - Rent Collection
Receiving Payments
How long does it take for rent payments to process?
How long does it take for rent payments to process?

Landlord Support

Mohanad A. avatar
Written by Mohanad A.
Updated over a week ago

When will I receive my tenant's rent payment?

Baselane uses several factors to determine if a tenant's payment is eligible for QuickPay (Beta), including their payment method, balance at the time of payment (if available), and payment history (must have at least one successful payment).

Payments processed on QuickPay (Beta) will arrive in 2 business days. Otherwise, payments will be processed on the standard timeline and will settle in 4-5 business days.
โ€‹How can I ensure that my tenant's invoice payments are processed on QuickPay (Beta)?

  • We highly recommend that renters connect their bank accounts using the online banking login credentials via Plaid to enable Baselane to assess if there is sufficient balance.

  • We encourage renters to have sufficient funds available in their account a few days before the rent is due and to maintain that balance until the rent is processed.

See here, for more details on how QuickPay (Beta) works.

See here, to determine if your tenant has submitted a rent payment and the expected payment timeline of this payment.

If you have any questions about the timing of processing payments, please reach out to [email protected].

Did this answer your question?