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How do I get verified to collect rent on Baselane?
How do I get verified to collect rent on Baselane?

Landlord Support

Mohanad A. avatar
Written by Mohanad A.
Updated over a week ago

To start collecting rent via the Baselane platform, you’ll need first to verify your identity.

You can start the verification process by clicking on the ‘Start Verification’ button found in your Profile & Settings - which is located at the top-right of your screen. Use your personal information (full name, date of birth, and SSN) and not any business information. If you have not completed your verification prior to setting up rent collection, you will be prompted to do so.

Verification is usually completed within seconds; however, it may take up to 3 days in some cases. Once verified, you will see a green 'Verified' symbol on your Baselane Banking page, and you will be able to add a bank account to collect rent and deposits when setting up a Rent Collection.

Note, that Baselane does not store any of your personal information. For more information on our data and security practices, please see here.

What do I do if I'm a non-US citizen who wants to collect rent through Baselane?

Baselane can onboard non-US citizens to Baselane to collect rent as long as you have an established US entity (typically an LLC) that is either using an EIN or a sole prop using an ITIN (Individual Tax Identification Number).

To set up your account, please reach out to our support team by email at [email protected], from Mon-Fri 8 AM - 8 PM EST, or call us at +1 (888) 586-1618 from Mon-Fri 9 AM - 5 PM EST.

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