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Where can I view and edit an existing Rent Collection?
Where can I view and edit an existing Rent Collection?

Landlord Support

Mohanad A. avatar
Written by Mohanad A.
Updated over a week ago

To view details of an existing Rent Collection for a property/unit:

  • Navigate to the Rent Collection tab

  • Under the ‘Active’ lease tab, click on the property containing the Rent Collection you want to view and edit

From the 'Rent Collection Details' screen, you can:

  1. View all invoices by selecting the blue 'View All Invoices' button

  2. View Tenant details

  3. Edit the Rent Collection terms

  4. Update the receiving bank account

  5. 'End & Archive' the Rent Collection. Select this option located at the bottom of the page

For more details, see the below screenshot of the 'Rent Collection Details' page.

Editing the Rent Collection Terms (3. above)

After navigating to the 'Rent Collection Terms' section of a renters lease terms, from the steps above, you can edit some terms.

What details can you change when editing the Rent Collection Terms:

  • Lease End Date: You can adjust the lease end date to extend the lease, or renew an expired lease

  • Rent Amount: You can adjust it for future invoices

  • Recurring Fees: You can add or remove them for future invoices

  • Late Fee: You can add or remove it for future invoices

What details can NOT be changed when editing the Rent Collection Terms::

  • Lease Start Date: This cannot be changed

  • Lease Type: It cannot be switched from a Fixed lease term to a Month-to-Month lease or vice-versa

  • 'Rent is Due On' Date: This cannot be altered

Saving Changes:

  • Once you've made the necessary edits, you will need to select the date from which you want the changes to take effect

  • Then select 'Save Changes'

  • You'll have the opportunity to review the changes before confirming

  • After confirming, select 'Save Changes' again

Tenant Notifications:

  • Tenants assigned to this rent collection will receive an email notification about the changes made.

  • If Auto-Pay is enabled for the tenant, the changes will automatically disable it.

    • We will notify the tenant about this change, and they must re-enable Auto-Pay to continue paying invoices automatically.

      • No other changes on the tenant side are required.

For more details on how to edit or delete invoices, see here.

For more details on how to create a new one-time invoice, see here.

For more details on how to 'End & Archive' the rent collection, see here.
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For more details on how to edit Tenant details, see the below short video
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