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How can I cancel my draft/pending Baselane Banking account application?
How can I cancel my draft/pending Baselane Banking account application?

Landlord Support

Mohanad A. avatar
Written by Mohanad A.
Updated over a week ago

If you have not yet submitted your application for a Baselane Banking account

To cancel your Draft application, please follow the steps below:

  • Go to the Baselane Banking tab

  • Under the ‘Baselane Accounts' heading, select the ‘Discard Draft’ button, to the left of the 'Continue Application' button

If you have already submitted your application and it is in an 'Upload Documents' state

  • Go to the Baselane Banking tab

  • Under the ‘Baselane Accounts' heading, select the ‘Delete’ button, to the left of the 'Upload Documents' button

If you have already submitted your application, to close your Baselane Banking account, please contact Baselane Support at [email protected], from Mon-Fri 8 AM - 8 PM EST. Call us at +1 (888) 586-1618 from Mon-Fri 9 AM - 5 PM EST.

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