Once your Baselane Banking application is approved you will be mailed a debit card to the address you provided in your application.
Activate your card via Phone
Once you receive your debit card, you can activate it directly in your account (click ‘Activate Physical Card’ in the ‘Cards’ tab of the Baselane Banking page and follow the directions) or by calling the Baselane Visa support number at +1 (833) 852-1519, for Thread Bank Baselane Banking accounts.
Activate your card via Baselane Account Online
Log into your Baselane account
Head to the Baselane Banking Page
Click on “Cards”
Select the card you wish to activate
Enter the OTP you received via text
Enter the CVV and Expiry Code
Enter the PIN you would like to use on the card and Activate the card
You will now see that the card shows as “Active” - you can now start using the card!
Change your PIN
To change your PIN code on your Baselane debit card, contact the Visa support number at +1 (833) 852-1519, and follow the prompts listed to update your PIN. Please note, that if you have 3 failed PIN attempts, your debit card will be locked for 24 hours. During this period, you will not be able to change your PIN.