If you have lost or misplaced your card, you can temporarily lock it at any time in two ways:

  1. Call the Baselane Visa Support number and request the card to be locked at +1 (833) 333-0417.

  2. Log into your Baselane account and go to the ‘Cards’ section on the Banking & Cards page. Here, you can click on any of the cards to open up the card’s details and lock/unlock the card as required.

You can later reactivate a locked card by calling the Baselane Visa Support number or by going back to the ‘Card’ subpage on your Baselane account and unlocking it.

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