If you do not recognize a transaction, we recommend you lock the card immediately and contact the Baselane Visa Support at +1 (833) 333-0417 to dispute the transaction.

You can lock your card in either of the two ways:

  • Call this Visa Support number +1 (833) 333-0417 and request the card to be locked

  • Log into your Baselane account and go to the ‘Cards’ section on the Banking & Cards page. Here, you can click on any of the cards to open up the card’s details and lock/unlock the card as required.

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