Baselane does not assist with evictions, this is something that has to be dealt with directly with your tenant.
If the tenant is a part of an existing Rent Collection, then you can 'End & Archive' the Rent Collection to cease the lease from continuing. See here, for instructions on how to do so.
Once you have Ended & Archived the Rent Collection, if you wish to delete your tenant from the platform, please reach out to our customer support team and we can assist with this request.
There are many different ways to contact us:
Chat with us through our in-app messenger. Schedule a call through our in-app messenger. Email us at [email protected], from Mon-Fri 8 AM - 8 PM EST. Call us at +1 (888) 586-1618 from Mon-Fri 9 AM - 4 PM EST.