Virtual Debit Cards are a new feature that have many benefits: to learn how to use them, see here.
Once you’ve created a virtual Debit Card, you may wonder why you were not asked to set a PIN for it. This is because virtual Debit Cards do not have PINs by default.
If you’re trying to use your virtual card and you’re asked to provide a PIN, please either:
Bypass this by selecting ‘Enter’ to continue
Enter ‘0000’ as the PIN code
If you’re still experiencing issues, you can always contact us for assistance. Email us at [email protected], from Mon-Fri 8 AM - 8 PM EST. Call us at +1 (888) 586-1618 from Mon-Fri 9 AM - 4 PM EST.