If you’re having issues logging into your tenant portal, please follow the troubleshooting steps below:
If you have a Gmail account:
Go to tenant.baselane.com
Try to log in using the Google Single Sign-on (SSO)
If the Google SSO does not work, please try to input your email and password
If the password is incorrect, choose ‘Forgot Password’
If you do not have a Gmail account:
Go to tenant.baselane.com
Input your email and password
If the password is incorrect, choose ‘Forgot Password’
If you’re still having issues logging into your profile, please contact us for assistance!
There are many different ways to contact us:
Chat with us through our in-app messenger
Email us at [email protected]
Call us at +1 (888) 586-1618
Please note, our office hours are Mon-Fri 7 AM - 5 PM EST.