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Bank migration - What you need to know about your Virtual and physical debit cards
Bank migration - What you need to know about your Virtual and physical debit cards

Landlord Support

Eric Labrecque avatar
Written by Eric Labrecque
Updated over a week ago

If you are a customer whose Baselane Banking account has just migrated to the enhanced banking partner (Thread Bank) and are waiting to receive your new physical card(s) to access cash, please see below.

Your new physical debit card is on the way and will take 10 business days to arrive from the date your account migration was completed.

In the meantime, it is best to create a Virtual Card to use for your day-to-day transactions.

Creating a virtual card

If you already have a Baselane Banking account, you can instantly create virtual cards by following these easy steps:

  1. Log into Baselane

  2. Go to the ”Cards” section on the Baselane Banking page

  3. Click “Create Virtual Card”

  4. Set up the card by defining the bank account that the card should pull funds from, daily/monthly limits, and any auto-tagging rules for transactions (as shown in the image below)

  5. Once created, click on the “View Details” of the newly created card to see your card details, including card number, expiry date, CVV, and billing details.

Once created, click on the 'View Details' button of the newly created card in the 'Cards' section of the Baselane Banking tab, to see your card details, including card number, expiry date, CVV, and billing details.

See here, for more details on how to use virtual cards.

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