Renters - General Support
By Mohanad and 2 others3 authors17 articles
How do Renters use Baselane?
As a Renter, how do I sign up for Baselane?
What do I do if I didn't receive the invite from my landlord?
What payment methods can I use to pay invoices? Are there any fees?
I’m having issues logging into my account. How can I change my password?
Can I communicate with my landlord on the platform?
How do I pay an invoice?
How do I enroll in Auto Pay? How do I change my Auto Pay details?
When will my landlord receive my rent payment? What happens if my rent payment fails?
How can I change or cancel a scheduled payment or a payment on Auto Pay?
Why was I charged a late fee and how is it applied?
Not receiving OTP verification email when scheduling an invoice payment or enabling Auto Pay