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Renters - General Support
Renters - General Support
26 articles in this collection
Written by
Mohanad Alshaka
General
How do Renters use Baselane?
Renter Support
Written by
Mohanad Alshaka
Updated over a week ago
As a Renter, how do I sign up for Baselane?
Renter Support
Written by
Mohanad Alshaka
Updated over a week ago
How do I pay rent on Baselane?
Renter Support
Written by
Mohanad Alshaka
Updated over a week ago
Do renters pay any fees to use Baselane?
Renter Support
Written by
Mohanad Alshaka
Updated over a week ago
What do I do if I didn't receive an invite from my landlord?
Renter Support
Written by
Mohanad Alshaka
Updated over a week ago
Invoices & Payments
How do I pay an invoice?
Renter Support
Written by
Mohanad Alshaka
Updated over a week ago
What payment methods can I use to pay invoices?
Renter Support
Written by
Mohanad Alshaka
Updated over a week ago
How do I enroll in auto-pay?
Renter Support
Written by
Mohanad Alshaka
Updated over a week ago
When will my landlord receive my payment?
Renter Support
Written by
Mohanad Alshaka
Updated over a week ago
How do I change a one-time scheduled payment?
Renter Support
Written by
Mohanad Alshaka
Updated over a week ago
How do I change my auto-pay details?
Renter Support
Written by
Mohanad Alshaka
Updated over a week ago
What happens if my payment fails?
Renter Support
Written by
Mohanad Alshaka
Updated over a week ago
Why was I charged a late fee and how is it applied?
Renter Support
Written by
Mohanad Alshaka
Updated over a week ago
How do I change my payment method for a scheduled invoice or invoice on auto pay?
Renter Support
Written by
Mohanad Alshaka
Updated over a week ago
When will my payment method be debited?
Renter Support
Written by
Mohanad Alshaka
Updated over a week ago
Lease Details
Where do I see my Rent Collection details?
Renter Support
Written by
Mohanad Alshaka
Updated over a week ago
As a Renter, what should I do if my Rent Collection details are wrong?
Renter Support
Written by
Mohanad Alshaka
Updated over a week ago
Where can I see my deposits held?
Renter Support
Written by
Mohanad Alshaka
Updated over a week ago
Payment Methods
Capital One account will not connect as a payment method
Renter Support
Written by
Mohanad Alshaka
Updated over a week ago
How do I add a payment method to Baselane?
Renter Support
Written by
Mohanad Alshaka
Updated over a week ago
How does Baselane connect to my bank or card accounts and how is my financial data secured?
Renter Support
Written by
Mohanad Alshaka
Updated over a week ago
How do I change/remove a payment method?
Renter Support
Written by
Mohanad Alshaka
Updated over a week ago
Profile & Settings (info on Profile, Notifications, Password)
Can I communicate with my landlord on the platform?
Renter Support
Written by
Mohanad Alshaka
Updated over a week ago
How do I change my password?
Renter Support
Written by
Mohanad Alshaka
Updated over a week ago
How do I edit my profile?
Renter Support
Written by
Mohanad Alshaka
Updated over a week ago
I forgot my login password
Renter Support
Written by
Mohanad Alshaka
Updated over a week ago