Landlords - Rent Collection

21 articles in this collection
Written by Mohanad Alshaka

Set-up Rent Collection

How do I set up Rent Collection to collect rent and invite a tenant?

Landlord Support

Written by Mohanad Alshaka
Updated over a week ago

What rent collection schedules does Baselane offer?

Landlord Support

Written by Mohanad Alshaka
Updated over a week ago

How do I set up one-time payments, like security deposits and last month’s rent?

Landlord Support

Written by Mohanad Alshaka
Updated over a week ago

How do I set up recurring charges for fees other than rent, like utilities or pet fees?

Landlord Support

Written by Mohanad Alshaka
Updated over a week ago

How do I set up automatic late fees?

Landlord Support

Written by Mohanad Alshaka
Updated over a week ago

Invoices

Where can I view and edit an existing Rent Collection?

Landlord Support

Written by Mohanad Alshaka
Updated over a week ago

Once Rent Collection is set up, how do I edit or delete an invoice?

Landlord Support

Written by Mohanad Alshaka
Updated over a week ago

Where can I see all my past and upcoming invoices for an existing Rent Collection?

Landlord Support

Written by Mohanad Alshaka
Updated over a week ago

Once Rent Collection is set up, how do I create a new one-time charge?

Landlord Support

Written by Mohanad Alshaka
Updated over a week ago

How do I refund or give a credit to my tenant?

Landlord Support

Written by Mohanad Alshaka
Updated over a week ago

How do I end and archive rent collection for a tenant?

Landlord Support

Written by Mohanad Alshaka
Updated over a week ago

Managing Tenants

How do I invite my tenant to Baselane?

Landlord Support

Written by Mohanad Alshaka
Updated over a week ago

How do I know if my tenant accepted my invitation and is set up on Baselane?

Landlord Support

Written by Mohanad Alshaka
Updated over a week ago

How do I resend an invite to my tenant?

Landlord Support

Written by Mohanad Alshaka
Updated over a week ago

How do I update my tenant’s profile?

Landlord Support

Written by Mohanad Alshaka
Updated over a week ago

Receiving Payments

If my tenant does not pay rent via Baselane, can I still track rent on Baselane?

Landlord Support

Written by Mohanad Alshaka
Updated over a week ago

How do I get verified to collect rent on Baselane?

Landlord Support

Written by Mohanad Alshaka
Updated over a week ago

How do I select which bank account to receive rent payments into?

Landlord Support

Written by Mohanad Alshaka
Updated over a week ago

How long does it take for payments to process?

Landlord Support

Written by Mohanad Alshaka
Updated over a week ago

How can I view the payment status for an invoice and verify that my tenant has made payment?

Landlord Support

Written by Mohanad Alshaka
Updated over a week ago

My tenant's payment failed. What’s next?

Landlord Support

Written by Mohanad Alshaka
Updated over a week ago