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How do I enroll in Auto Pay? How do I change my Auto Pay details?
How do I enroll in Auto Pay? How do I change my Auto Pay details?

Renter Support

Mohanad A. avatar
Written by Mohanad A.
Updated over a week ago

How do I enroll in Auto Pay?

To enroll in Auto Pay, please follow the steps below:

  • From your main dashboard, select the 'Invoices' header

  • At the top-right of your screen, select the ‘Enroll in Auto Pay’ button

  • Follow the steps to enroll

In addition, any time you schedule a one-time payment on a recurring invoice, we’ll provide the option to enroll in Auto Pay for future payments.

How do I change my Auto Pay details?

To change your Auto Pay details for an individual invoice, please follow the steps below:

  • Go to the ‘Invoices’ page and click ‘Details’ for an upcoming invoice on Auto Pay

  • In the window that opens, click on ‘Edit Auto Pay Details’

  • Here you will have the option to change the payment method and the payment date or cancel the Auto Pay series altogether.

To change your Auto Pay details for all invoices, please follow the steps below:

  • Go to the ‘Invoices’ page and select the blue 'Auto Pay Active' button

  • In the window that opens, you have the option to either make changes to your existing Auto Pay details or cancel the Auto Pay series altogether

    • Payment Method: Change the payment method for your Auto Pay

    • Payment Date: Change the number of days before the due date the Auto Pay will begin the invoice payment

    • Cancel Auto Pay: Select if you wish to cancel your Auto Pay series altogether

  • Select the blue 'Save' button at the bottom of the page to save your changes

If you have further issues or questions, please contact [email protected], from Mon-Fri 8 AM - 8 PM EST. Call us at +1 (888) 586-1618 from Mon-Fri 9 AM - 5 PM EST.

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